To build inclusive work cultures for hospitality & tourism businesses, while giving organizations the tools to be anti-racist and inclusive in guest services and experience provision.
That hospitality teams and consumers alike have upstanding experiences interacting with hospitality organisations, free from microaggressive and racist practice or behaviour, and fully safe & welcoming.
I have more than 10 years of experience in the hotel management industry, five of which have been in senior management positions within Canada. Prior to joining Four Seasons, I served in managerial roles for an array of hotel chains which included Delta, Hyatt Place and Fairmont Hotels & Resorts.
Through this experience, I've become well-familiar with the industry's gaps in representation, diversity & inclusivity, and the absence of dialogue surrounding anti-racist practices. Black In Hospitality aims to work with organizations to fill these gaps, in turn, improving the work experience for your team and the visitor experience for your guests.
I was born and raised in Scarborough, ON, and moved to Vancouver Island in 2010 to finish my degree in Hotel & Restaurant Management. After moving around a bit, I’ve found myself back in B.C., and currently live in Vancouver. I’m a lover of music and food. I love to cook, especially while listening to some of my favourite music.
Work & appearances
Tackling Anti-Blackness in Hospitality & Tourism: A Call to Action (WORTH Association, June 2020) - CLICK TO READ
Confronting Anti-Black Racism in Travel & Tourism (Let's Get Uncomfortable, July 2020) - CLICK TO WATCH
Travel employees don't feel valued - but companies can turn the employee experience around (Sept 2020) - CLICK TO READ
Interview: Your Server Today Podcast (Mar 2021) - CLICK TO LISTEN
Anti-Vaxxers, Racism and the Demand to Protect Hospitality Workers (Aug 2021) - CLICK TO READ